- Serving communities
- Consulting with audiences and communities
- Collecting and interpreting
- Collaboration with external bodies
- Working across disciplines
- Training and staffing
- Mainstreaming diversity awareness
Helen Coxall 2006, “Open Minds, Inclusive Practice” in Genoways, H.H. (ed), “Museum Philosophy for the 21st Century” Rowman Alta Mira. Find it on Google Books here.